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The MB-220T00: Dynamics 365 Customer Insights - Journeys course is designed to equip learners with the knowledge and skills to implement, manage, and utilize the marketing capabilities of Dynamics 365 Marketing. Throughout the course, participants will learn how to Set up and manage Dynamics 365 Marketing, ensuring they can effectively Configure marketing settings, Handle domain authentication, and adhere to Email best practices and GDPR regulations.
Learners will gain hands-on experience in Managing customers, Creating marketing forms and pages, Developing targeted segments, and Managing subscription centers to comply with Double opt-in requirements. They will also dive into creating and managing both outbound and real-time marketing emails, Customer journeys, and strategies for Managing events and webinars.
The course delves into creating surveys with Dynamics 365 Customer Voice and Analyzing marketing insights, providing learners with the tools to evaluate marketing initiatives and interpret analytics. By the end of the course, participants will have a comprehensive understanding of how to review event and survey results, positioning them to drive successful marketing strategies using Dynamics 365 Marketing.
Successfully delivered 85 sessions for over 685 professionals
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USD
View Fees Breakdown
Course Fee | 2,650 |
Exam Fee | 165 |
Total Fees (without exam) |
2,650 (USD) |
USD
View Fees Breakdown
Course Fee | 2,025 |
Exam Fee | 165 |
Total Fees (without exam) |
2,025 (USD) |
USD
View Fees Breakdown
Flexi Video | 16,449 |
Official E-coursebook | |
Exam Voucher (optional) | |
Hands-On-Labs2 | 4,159 |
+ GST 18% | 4,259 |
Total Fees (without exam & Labs) |
22,359 (INR) |
Total Fees (with exam & Labs) |
28,359 (INR) |
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You can request classroom training in any city on any date by Requesting More Information
To ensure that participants are well-prepared and can gain the maximum benefit from the MB-220T00: Dynamics 365 Customer Insights - Journeys course, the following prerequisites are recommended:
Please note that these prerequisites are designed to provide a foundational understanding necessary to effectively engage with the course material. While having additional experience in marketing or Dynamics 365 can enhance the learning experience, the course is structured to be accessible to those who meet the minimum knowledge requirements.
Exam Component | Details |
---|---|
Exam Name | MB-220T00: Dynamics 365 Customer Insights - Journeys |
Exam Type | Multiple Choice Questions (MCQs) |
Total Questions | 40-60 |
Passing Score | 700 (out of 1000) |
Exam Duration | 120-180 minutes |
Language | English |
Exam Provider | Microsoft |
Exam Registration | Through Microsoft's official certification website or authorized testing centers |
Certification Validity | 1 year (can be renewed) |
Recommended Training | Dynamics 365 Customer Insights - Journeys Training Course |
The MB-220T00: Dynamics 365 Customer Insights - Journeys course equips professionals to leverage marketing tools within Dynamics 365.
Job roles and audience for the course:
Gain proficiency in utilizing Dynamics 365 Marketing to create compelling customer journeys, manage marketing initiatives, and analyze results for strategic improvements.